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Become ISO 20000 certified with WorldLearnsHere

  • Never before offered Free Online One on One coaching with an ISO20000 trainer
  • 100% Certification Guaranteed
  • Option of self study as well as 16 hour Live online classroom
  • Lowest Price Guaranteed
  • Certification from global certification body TÜV SÜD

Get ISO 20000 Certified Now

Your options to get ISO 20000 Foundation certified

Free – Fundamentals of ISO 20000 Ebook

£0
  • A MUST READ for everyone planning to do ISO 20000 certifications.
  • 100 Pages Fundamentals of ISO 20000 Ebook
  • Learn What is ISO 20000, Why do ISO 20000 Lead Implementer certification, About the ISO 20000 certification scheme and more.

Official TÜV SÜD Certification Exam voucher

£199
  • Official online exam
  • ISO 20000 Foundation certification from worlds leading certification body -TÜV SÜD
  • Listing on the TÜV SÜD Successful candidate registry
  • Lowest pricing guaranteed

Online Class+ One on One coaching + Exam + 100% Guarantee

$649
  • 16 Hours Live Online Classroom.
  • Unlimited One on One coaching.
  • Official TÜV SÜD Certification included
  • Ebook with lifetime validity included.
  • Live case study and exercises.
  • 50+ practice questions and 1 simulation exams.
  • 100% Certification guaranteed.
Certified Professionals
Expert trainers
Years of Cumulative experience
Countries

WHAT YOU NEED TO KNOW

Option 1. Official TÜV SÜD Certification Exam Voucher – £99

Get ISO 20000 Foundation Certified from the world’s leading certification body – TÜV SÜD. This is an online proctored exam. Successful completion of the exam will find the candidate’s name added to TÜV SÜD Successful candidate registry.

Option 2. Live Online Class + Unlimited One on One Coaching – £499

The ISO 20000 Foundation Live online classroom includes a 16 Hour Live session, where an expert trainer will have a highly interactive training sessions covering all the concepts of ISO 20000. Post the training the participant will have unlimited one on one coaching ensuring he/she has all the required knowledge to clear the ISO 20000 Foundation certification exam.

A. All our instructors are working professionals from the Industry and have at least 10-15 yrs of relevant experience in various domains. They are subject matter experts and are highly trained for providing online training so that participants get a great learning experience.

A. ISO  Foundation training helps you to learn the basic elements to implement and manage an IT Service Management System (ITSMS). 

A. During ISO 20000 Foundation training course, you will be able to understand the different modules of an IT  Service Management system, including ITSMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for a ISO 20000 Foundation certification exam which ensures that you have understood the fundamental methodologies, requirements, framework and management approach. 

Lesson 01: Understanding ISO 20000 scope, purpose and use

Lesson 02: Understanding ISO 20000 management system requirements

Lesson 03: Understanding ISO 20000 service management process requirements

Lesson 04: Adopting the Plan, Do, Check, Act cycle to improve service

Lesson 05: Review, assessment and audit of ISO 20000 activities

A. A fundamental understanding of ISO 20000 and comprehensive knowledge of implementation principles. 

IT Service operational staff
Supervisors
Managers
Senior consultants and
Auditors

CALENDAR

Course Day & Time Course Type Price
ISO 20000 Foundation
Aug 5 & Aug 6
Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £499.00 Enroll Now
ISO 20000 Lead Implementer
Aug 12-13 & Aug 26-27
Sat-Sun 10:30 AM – 6:30 PM Two Weekends Online Classroom £899.00 Enroll Now
ISO 20000 Internal Auditor
Sept 1 to Sep 3
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £699.00 Enroll Now
ISO 20000 Foundation
Sept 2 & 3
Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £499.00 Enroll Now
ISO 20000 Lead Implementer
Sept 9-10 & Sept 23-24
Sat-Sun 10:30 AM – 6:30 PM Two Weekends Online Classroom £899.00 Enroll Now
ISO 20000 Internal Auditor
Oct 6 to Oct 8
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £699.00 Enroll Now
ISO 20000 Lead Implementer
Oct 14-15 & Oct 21-22
Sat-Sun 10:30 AM – 6:30 PM Two Weekends Online Classroom £899.00 Enroll Now
ISO 20000 Foundation
Nov 4 & 5
Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £499.00 Enroll Now

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FAQ 'S

A. ISO is the acronym for International Organisation for Standardization. Founded on 23 February 1947, the organization promotes worldwide proprietary, industrial and commercial standards. It is headquartered in Geneva, Switzerland.

A. ISO 20000  is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.

The benefits are:-

Meet customer needs and respond to these needs.
Deliver services to meet defined quality levels.
Make use of available resources in an economical way.

Part 1

It comprises 8 key areas for service management.

Requirements for a Management System
Planning & Implementing Service Management
Planning & Implementing New or Changed Services
Service Delivery Processes
Relationship Processes
Resolution Processes
Control Processes
Release Processes

Part2

It provides guidance for auditors.

A. It is highly recommended that you attend an accredited training from a training provider like WorldLearnsHere. But if you are confident you already have the required knowledge we would suggest you take the simulation practice exam we offer and take the final certification exam. But if you are absolutely confident, then go right ahead and register for this exam.

A. That is a choice left for candidates they can either attend weekend batches organized on weekends else weekday batches (4 days in a week) as per their convenience. The candidates just needs to spend 5 hours a week for training.

A. Exam Format

Multiple choice examination questions

40 questions per paper

Five questions to be trial and not counted in scores

26 marks required (out of 40 available)

One hour’s (60 minutes) duration

Closed book.

A. Your certificate will reach your email within 2-3 business days after writing the exam.

A. You will receive your results almost immediately after your online exam.

A. All our open house batches are Online live instructor led interactive sessions. We can organize for a physical classroom session in your organization if required.

A. It is a form of classroom training provided over the internet. This provides students with the convenience of choosing the best location for studying and undertaking the exam.

A. Any device that has been connected to a reliable internet connection and has been installed with quality video codecs and drivers is required to enable students’ stream live training broadcasts sessions.

A. You will never lose any lecture. You can choose either of the two options: 1. View the recorded session of the class available in your LMS. 2. You can attend the missed session, in any other live batch.

A. You can pay by Credit Card, Debit Card or Net Banking from all the leading banks, we use PAYPAL as our payment gateway.

A. If in any case, you find yourself not satisfied, we will refund your money. No questions asked.

A. If you have any more questions, send us a mail at wecare@worldlearnshere.com. We promise to respond within 24 hours. If it is urgent, call us at +44 2037699096.

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