Click the drop down menu below, and select the computer operating system or mobile device that you’d like to see instructions for.Click the drop down menu below, and select the computer operating system or mobile device that you’d like to see instructions for.

Master ITIL® Continual Service Improvement with WorldLearnsHere

  • Free One on One Coaching
  • 100% Certification Guaranteed
  • Self study as well as Classroom learning
  • Prices start £75

Get ITIL® Certified Now

Your Options for Mastering ITIL® CSI

Online Class+ One on One coaching + Exam

$1299
  • 24 Hours Live Online Classroom.
  • Unlimited One on One coaching.
  • 100% Certification Guarantee
  • Official ITIL®Intermediate Exam voucher included.
  • Ebook with lifetime validity included.
  • Live case study and exercises.
  • 2 simulation exams.

Free – Fundamentals of ITIL® Ebook

Free!
  • A MUST READ for everyone planning to do ITIL® Certification.
  • 100 Pages Fundamentals of ITIL® Ebook
  • Learn What is ITIL®, Why is ITIL® popular,About the ITIL® certification scheme and more

Accredited Ebook + One on One Coaching

$99
  • Accredited E-book covering in dept concept of the lifecycle stage.
  • 50 practice questions & 2 Simulation Exam.
  • Live case studies and exercises.
  • Life long validity.
  • 1 Hour One on One session with ITIL expert trainer with doubt clearing.
  • 400+ Page PDF version with offline learning
Certified Professionals
Expert Trainers
Years of cumulative experience
countries

ITIL INTERMEDIATE TRAINING CALENDAR

Course Day & Time Course Type Price
ITIL Service Strategy
Aug 4 to Aug 6
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £799.00 Enroll Now
ITIL PPO
Aug 12-13 & Aug 26-27
Sat-Sun 10:30 AM – 6:30 PM Two Weekends Online Classroom £899.00 Enroll Now
ITIL Service Design
Sept 1 to Sep 3
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £799.00 Enroll Now
ITIL OSA
Sept 9-10 & Spet 23-24
Sat-Sun 10:30 AM – 6:30 PM Two Weekends Online Classroom £899.00 Enroll Now
ITIL Service Transition
Oct 6 to Oct 8
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £799.00 Enroll Now
ITIL RCV
Oct 14-15 & Oct 21-22
Sat-Sun 10:30 AM – 6:30 PM Two Weekends Online Classroom £899.00 Enroll Now
ITIL Service Operation
Nov 3 to Nov 5
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £799.00 Enroll Now
ITIL SOA
Nov 11-12 & Nov 25-26
Sat-Sun 10:30 AM – 6:30 PM Two Weekends Online Classroom £899.00 Enroll Now
ITIL CSI
Dec 1 to Dec 3
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £799.00 Enroll Now
ITIL MALC
Dec 8 to Dec 10
Fri-Sat-Sun 10:30 AM – 6:30 PM Weekend Online Classroom £799.00 Enroll Now

WHAT YOU NEED TO KNOW

Option 1. Accredited Ebook + One on One Coaching – £75

The ITIL® CSI Ebook is an accredited training material that covers in depth all the concepts prescribed in the official ITIL® CSI syllabus. It is ideal if you to learn ITIL® CSI themselves. Along with the ebook we also offer a free one hour One on One online call with our Expert trainer for clearing all your questions.

Option 2. Live Online Class + Unlimited One on One Coaching + Certification exam

The ITIL® CSI Live online classroom includes a 25 Hour Live session, where an expert trainer will have a highly interactive training sessions covering all the concepts of continual service improvement stage of the ITIL® lifecycle. Post the training the participant will have unlimited one on one coaching ensuring he/she has all the required knowledge to clear the ITIL® CSI certification exam successfully.

A. All our instructors are working professionals from the Industry and have at least 10-15 yrs of relevant experience in various domains. They are subject matter experts and are highly trained for providing online training so that participants get a great learning experience.

A. The ITIL® CSI certification course is a 24 hours live online classroom training which also Includes The ITIL® CSI certification Exam with 100% Certification Guarantee.

A. ITIL® CSI Certified professionals can expect a huge benefit in their careers they can undoubtedly land up with different job positions such as Service Delivery Team Member, Manager, or Head, Team Lead—Infrastructure, Senior Executive, Manager, Head—IT and many more. Certified professionals in this field are in high-demand and their job prospects grow in keeping with their certification levels. Certified professionals in ITIL® Intermediate CSI field are highly paid for their skills and expertise in the industry. According to recent surveys by payscale.com, the median salary for certified professionals in this field is $98,619.

Learning Unit 00 – Introductory Lesson
Learning Unit 01 – Introduction to Continual Service Improvement
Learning Unit 02 – Continual Service Improvement Principles
Learning Unit 03 – Continual Service Improvement Processes
Learning Unit 04 – Organizing for Continual Service Improvement
Learning Unit 05 – Organizing for Continual Service Improvement
Learning Unit 06 – Technology Consideration
Learning Unit 07 – Implement Continual Service Improvement
Learning Unit 08 – Challenges Critical Success Factor and Risks
Learning Unit 09 – Summary Case Studies Exam Preparation and Directed

A. Delegates willing to be trained and examined for this qualification must already hold the ITIL® Foundation Certificate in IT Service Management which shall be presented as documentary evidence to gain admission.

Chief information officers (CIOs)

Chief technology officers (CTOs)

Service designers

IT architects

IT planners

IT consultants

IT audit managers

IT security managers

ITIL Training team

FAQ 'S

A. ITIL®, formally an acronym for Information Technology Infrastructure Library, is a set of IT oriented detailed practices for IT service management (ITSM) that is mainly inclined towards managing IT services along with the requirements of business. ITIL® also plays an important role in compliance and to measure improvement.

A. ITIL® online classroom training is a live online classroom training  which is conducted by expert tutors across the world for ITIL® candidates. It also includes ITIL® certification exam with 100% pass guarantee.

A. ITIL® intermediate life cycle is a well structured module with each module providing a different focus on IT Service Management.

A.The different modules in ITIL® LifeCycle are:
1.Continual Service Improvement
2.Service Design
3.Service Operation
4.Service Strategy
5.Service Transition

A. It is highly recommended that you attend an accredited training from a training provider like WorldLearnsHere. But if you are confident you already have the required knowledge we would suggest you take the simulation practice exam we offer and take the final certification exam. But if you are absolutely confident, then go right ahead and register for this exam.

A. That is a choice left for candidates they can either attend weekend batches organized on weekends else weekday batches (4 days in a week) as per their convenience. The candidates just needs to spend 5 hours a week for training.

A. The exam format is as follows:

Multiple choice examination questions

Eight questions per paper

28 marks required to pass (out of 40 available) – 70%

90 minutes’ duration

Closed book.

A. Your certificate will reach your email within 2-3 business days after writing the exam.

A. You will receive your results almost immediately after your online exam.

A. All our open house batches are Online live instructor led interactive sessions. We can organize for a physical classroom session in your organization if required.

A. It is a form of classroom training provided over the internet. This provides students with the convenience of choosing the best location for studying and undertaking the exam.

A. Any device that has been connected to a reliable internet connection and has been installed with quality video codecs and drivers is required to enable students’ stream live training broadcasts sessions.

A. You will never lose any lecture. You can choose either of the two options: 1. View the recorded session of the class available in your LMS. 2. You can attend the missed session, in any other live batch.

A. You can pay by Credit Card, Debit Card or Net Banking from all the leading banks, we use PAYPAL as our payment gateway.

A. If in any case, you find yourself not satisfied, we will refund your money. No questions asked.

A. If in any case, you find yourself not satisfied, we will refund your money. No questions asked.

Contact Us